Support

Second Look works without an account. Your journal is stored on your iPhone, so support cannot view or recover your entries.

Contact support

Email yldigital.support@gmail.com. Include what you were trying to do, the text of any error message, your iPhone model, and iOS version. Do not send private journal entries. If the app shows a Request ID, you may include that identifier.

Second Look+ purchases

Open Second Look, go to Settings, choose Second Look+, and use Restore Purchases if an active subscription is not recognized. Apple manages billing, cancellation, and eligible refunds. You can manage your subscription or request help with a purchase through Apple.

AI features

AI runs only after you choose an AI action and allow the first-use sharing disclosure. If you choose Not now, or turn AI off under Settings > AI features, your journal, search, export, and deletion tools continue to work. Temporary network or usage-limit messages do not remove saved journal content or saved reflections.

Your data

Use Settings > Export your data to create a JSON copy of the journal. Use Settings > Delete everything to permanently remove the journal and reminders from this iPhone. Deleting the app or journal does not cancel an App Store subscription.

Privacy and terms

Read the Privacy Policy and Terms of Use.